Customer Experience

3 articles

A futuristic restaurant scene with holographic digital menus showcasing AI-generated food images, with diners observing the advanced technology.

AI and digital menus are transforming the restaurant experience in 2026

On a growing number of restaurant menus, the perfectly plated dish you're eyeing might be an AI-generated fantasy, often enhanced with extra butter or fat that won't appear on your plate.

Isabella Cortez·September 20, 2026

A modern restaurant bar featuring an advanced self-pour beer wall and attentive staff providing personalized customer service.

Brands

Top 5 Innovative Beverage Service Technologies for Restaurants in 2026

At a popular downtown brewery, a self-pour beer wall now handles 70% of peak-hour orders, drastically cutting wait times.

Daniel Moretti·June 22, 2026

Food

Costco food court, bakery overhaul reshapes shopper experience

Costco's net sales soared by 8.

Isabella Cortez·April 11, 2026